There is nothing more important and fundamental to a doctor-patient relationship than communication. It is through effective communication that we can build trust and effectively and empathetically help navigate our patients and their families through the palliative phase of their illness.
Heart to Heart is a one-day retreat that will provide you with the tools necessary to communicate with your patients and their families when they are approaching the end of life. The skills gained from this program although targeted at your palliative patients will be translatable to all aspects of your medical practice.
Four standardized families will be used to act out difficult communication scenarios. The participants will have an opportunity to interview the families. A discussion will follow each scenario that will assist in bringing out the important learning points in each case.